Understanding the advantages of today’s unknown markets and the power of defining the spa culture for its community and beyond to meet those markets. This includes knowing your spas image and impression of your culture, organizing and redefining, restructuring your spa etiquette and language and knowing what makes a spa culture understandable and attractive to loyal staff and clients. Examples will be the differences between Medical, Botanical, Global Wellness and the Modern Lifestyle Day Spa leading into the discussion of the secrets of service to retail success with profit.

This class is complimentary with the purchase of your Premiere Orlando show pass! Get your show pass early and save. REGISTER NOW »

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